Refund Policy

At teleflixpay.com, we strive to provide high-quality chatbot subscription services to our customers. However, we understand that there may be instances where you need to request a refund. Please review our refund policy below:

1. Refund Eligibility:

• You may be eligible for a refund if you encounter any of the following situations:
  • You experience technical issues preventing you from accessing or using our chatbot subscription service.
  • You mistakenly purchase a subscription and wish to cancel it before accessing the service.
  • You are dissatisfied with the quality or performance of our chatbot subscription service.

2. Refund Requests:

• To request a refund, please contact our customer support team at business@teleflixpay.com within 7 days of your subscription purchase.
• Please provide your order details and a brief explanation of why you are requesting a refund.

3. Refund Process:

• Once we receive your refund request, we will review it and assess your eligibility for a refund based on our refund policy.
• If your request is approved, we will initiate the refund process.
• Refunds will be issued to the original payment method used for the subscription purchase.

4. Refund Timeline:

• Refunds may take 5 days to process, depending on your payment provider’s policies.
• You will receive an email notification once your refund has been processed.

5. Non-Refundable Items:

• Please note that certain items are non-refundable, including:
  • Subscription fees already used or accessed during the subscription period.
  • Customized or personalized chatbot services.

6. Contact Us:

• If you have any questions or concerns about our refund policy, please contact us at business@teleflixpay.com. Our customer support team will be happy to assist you.